bz888's commitment to responsible gaming
To ensure an enjoyable gaming experience, bz888 provides dedicated tools and support for every player's protection — because healthy entertainment is our core goal.
Let gaming be a means of entertainment
When online gaming is a place for fun and entertainment, bz888 wants every player to enjoy it just that way. However, gaming can sometimes become a source of problems in some people's lives, and we take that seriously. That is why we treat responsible gaming as an integral part of our platform.
Our expectation of every member at bz888 is simple — play within your limits and enjoy responsibly. On this page you will learn how to keep yourself safe, what tools are available to you, and who to speak with if you need help.
For ages 21+. All gaming services on bz888 are available to users aged 21 and above only. Creating an account or playing games by anyone under age is strictly prohibited.
You have full control
Set deposit limits
Set a maximum amount for how much you deposit each day, week, or month. Once set, increasing the limit is not straightforward — this helps keep you within your budget.
Session time limits
Use the option to be automatically logged out after a set period of time. It is easy to lose track of how long you have been playing — this feature makes it simple.
Temporary break (cooling-off)
If you want to step away from gaming for a few days, temporarily suspend your account for anywhere from 24 hours to a few weeks. Taking a break is a healthy choice.
Self-exclusion
If you feel gaming is getting out of control, apply for long-term self-exclusion. During this period your account will be completely closed.
Gaming history review
View your betting and transaction history at any time. Being aware of your own playing patterns is the first step toward responsible gaming.
24/7 support team
Contact our support team at any time with any question or concern — assistance is available in both Bengali and English via live chat and email.
Do you show signs of a problem?
Think through the questions below. If most of your answers are 'yes', contact us — we are ready to help.
Are you placing more bets trying to win back money you have lost?
Are you hiding your gaming from family or friends?
Are you using household money to play?
Do you feel restless or irritable when you are not playing?
Do you want to stop playing but find you cannot?
Is gaming affecting your work, studies, or relationships?
Remember: These questions are not a professional diagnosis. If you are concerned, contact our support team or seek help from a professional counselor.
How to activate protection tools
Account settings
After logging in to your bz888 account, go to the 'Profile' or 'Account Settings' option. There, in the Responsible Gaming section, you will find options to set deposit limits, session time, and cooling-off periods.
- Daily / weekly / monthly deposit limits
- Set session time limits
- Bet amount limits
- Loss limits
Apply for self-exclusion
Contact our support team to apply for self-exclusion. Once you apply via live chat or email, we will suspend your account promptly.
- Temporary suspension: 1 day to 6 weeks
- Long-term exclusion: 6 months to permanent
- No promotional messages will be sent during exclusion
- A specific verification process is required to reactivate
Reality Check
Set up reminders at regular intervals — these will tell you how long you have been playing and how much you have won or lost in the session. This awareness helps build healthy gaming habits.
Protecting minors
If children or teenagers use your device, please use your browser's parental controls. Always keep your bz888 account logged out and do not share your login details.
The golden rules of responsible gaming
Set your budget in advance
Only play with money that, if lost, will have no impact on your life.
Respect your time limits
Decide how long you will play before you start, and stop when that time is up.
Accept losses gracefully
Playing more to try to recover lost money makes the problem worse, not better.
Play only when you are in a good mood
Avoid playing when you are angry, anxious, or frustrated — it reduces your ability to make clear decisions.
See it as entertainment
Gaming is a form of entertainment, not a way to earn income. Keeping this perspective is the key to staying healthy.
Let your family know
Talking openly with loved ones and accepting their support is part of healthy gaming.
We are always by your side
If you have any concerns about gaming or need help using the protection tools, contact our support team. We assist without judgment.
bz888 support team
Gaming addiction is a health issue. If you or someone close to you is affected, please seek advice from a professional mental health specialist.
Responsible gaming Q&A
Enjoy responsibly at bz888
Enjoy bz888's cricket, slots, and casino games within your limits. Check the FAQ if you have questions.